Terms and conditions of Membership

The Rewards are open to all UK residents aged 18 years or above.
You don’t have to buy to register as a reward customer.
You will have to provide a mobile phone number and email address.
Rewards are collected on purchases in store and online.
We cannot be held responsible for any loss of Points or rewards incurred as a result of out of date information.
You will only be allowed to have 1 valid rewards account.
Why-Aye Wood reserves the right to refuse, merge or close additional accounts at any time.
You may cancel your REWARDS membership at any time.
Upon cancellation, termination or expiry of your Account, Programme members agree to forfeit any unused Points accrued or rewards issued.
REWARDS membership is for personal use. You must use REWARDS solely for its intended purpose and must not use REWARDS for the benefit of any third party.

Earning Points

You can earn one (1) point for every one pound (£1) spent (using any payment method available) at Why-Aye Wood on the website or in store. Points are rounded down; for example if you spend £2.50, you will receive 2 Points.
Purchase Points can be earned on orders where a discount or voucher is applied, however the purchase Points earned will be calculated based on the amount actually paid (not the value of the order before the discount/voucher was applied).
Points earned for a purchase that is subsequently the subject of a return, cancellation, refund or rejection due to insufficient funds will be deducted from the member’s account in an amount equal to the Points earned for the original transaction.
Purchase Points will appear in your Account following, end of purchase. Orders cancelled prior to full dispatch will receive no Points.
Points are earned on all purchases (unless stated otherwise), except for physical Gift Cards and E-Gift Cards, and bin stores.
Points are earned on purchases in store or online.
There will be extra points to be earned on promotion items.(at certain times)

Redeeming Points

Once your points have been received into your account, you can redeem your points on your next purchase.
You points will automatically be redeemed when you hit the 120 points, the £5 will automatically come off you purchase.
Following your redemption of Points for a discount, those Points will be removed from your Account.
Discount rewards cannot be used to purchase the following ineligible products; physical Gift Cards, E Gift Cards.
Points Can not be redeemed for Cash.

Changes to the Rewards

Why-Aye Wood reserves the right to cancel, suspend, modify or restrict any aspect (or the whole) of REWARDS (including without limitation the availability of Points, the discount scale and the Points/rewards expiration policy) at any time at Why-Aye Woods sole discretion. Any and all Points and/or rewards that have not been redeemed/spent as and when REWARDS is cancelled shall become void.
Why-Aye Wood reserves the right to amend these terms and conditions at any time at Why-Aye Wood sole discretion. Any changes Why-Aye Wood make to these terms and conditions will be effective immediately on posting to the website

General

By joining Why-Aye Wood Rewards , you agree to be bound by these terms and conditions.
While it is Why- Aye woods objective to make Why-Aye Wood Rewards accessible at all times,Why-Aye Wood Rewards and the website may be unavailable from time to time for any reason including, without limitation, due to a service interruption or for routine maintenance. We will try to give you reasonable notice of any suspension or withdrawal of Why-Aye Wood Rewards or website. You agree that Why-Aye Wood Rewards shall not be liable for any damages arising from any such interruption, suspension or termination which was solely caused by circumstances outside Why-Aye Woods Control.